Monday – Thursday from 12PM to 6PM (PST). Most responses will receive a reply within 24-48 hours. Evening, weekends, and major holidays are spent away from technology, therefore you will only receive responses during business hours.
PLATFORMS I WORK WITH
At this time, I work with self-hosted WordPress websites exclusively.
THEMES + CUSTOMIZATION
I work with already established themes and customize them to match your individual business and branding. I can do a lot with the base level theme, add coding, customizations, tweaks, and more to make it completely your own. At this time, I do not build websites 100% from scratch and customized from top to bottom.
All communication will mostly be done through email, client portal, and your project (once booked) via Asana. We’ll have our discovery, kickoff, and launch meetings via Zoom, scheduled in advance. Please be aware that communication is key to the success of any project as I believe in a fully collaborative approach, therefore scheduling a project during times you are fully available and can commit to 100% is a requirement to work together.
BOOKING A PACKAGE / SERVICE
If you are interested in working with me, please fill out the form found here so I can get to know your business and vision. I will be in touch soon after to discuss next steps.
After our complimentary discovery call, and we both feel we are a good fit to work together, I will send out a personalized proposal for the services you are wanting which includes a contract and a place to make your deposit. The contract must be signed and the deposit must be paid in full to be scheduled in my calendar. After those two things are handled, you’ll be booked and notified with more information about next steps to prepare!
Due to the type of service, there are no refunds, no exception.
Please treat me with the same respect you would expect to be treated and remember that I am a human with a family, friends, and a life outside of web designing. I reserve the right to refuse to work with you, for any reason, at any time.
If you have any questions at all, please contact me and I’d be happy to answer your questions! These terms are subject to change at anytime.
Frequently Asked Questions
Find out exactly what you need answered by clicking the quick links below. If you have more questions beyond what’s here, I’d be happy to answer any questions you have once communication has started and we begin to talk about your individual project. If you’ve already submitted a contact form, I’ll be in touch with you soon and we can connect on those questions!
Branding + Website Design Intensive FAQ
Package pricing begins at $2,3000 for the two week Branding + Website Design Intensive. Depending on your specific project, needs, and wants, you will receive a personalized package proposal after our discovery call.
To secure a date on my calendar and begin the process, the initial deposit is 30% of your total.
The deposit is non-refundable, as it removes the date in my calendar, therefore becoming unavailable to potential clients.
After our consultation, and we both feel we are a good fit to work together, I will send out your personalized proposal which 30% will be required to secure your date. The remaining balance will need to be paid in full one week before your schedule start date. If you need a payment plan created for you, I'd be happy to discuss this during our initial call.
All balances must be paid in full before we begin your intensive.
Anything beyond the package cost, including themes, add-ons, or WordPress services, will be invoiced separately prior to the start of your intensive.
Besides my Branding + Website Design package, you must have the following:
The Branding + Website Design Intensive takes just TWO WEEKS, start to launch.
This includes creating your full branding suite (if needed), building and customizing your website, and celebrating your launch with a one hour live training of your website all while keeping my same signature collaborative process for all the brands and websites I build.
YES! I’ve successfully created a full brand + website (plus service setups) within a two week block, with time to spare. The interaction and work between my client and I during this time is so great and we really get down to business so you can launch sooner and start seeing a return on your investment FASTER!
What can I do to ensure I stay on track with the project timeline for completion? Why is communication so important?
When booking your intensive, you'll receive a list of available dates to choose from. This ensuring you are choosing the best date that YOU will be fully available and be ready to commit to. You get to choose how we communicate during these two weeks (Asana, Email, Text, Voxer, DMs…) so that you are able to answer my questions and submit revisions in a relatively quick manner. It’s important that you are scheduling a time that works for you and you won’t be out of town, or unavailable for a portion.
You’ll also want to plan to spend some time on the first weekend looking at the website and getting the revisions requests in before Monday (of week 2).
Communication is key to staying on track within your project process and that begins with choosing the best dates you can fully commit to the project as I am for you!
With my plan of action, process, and you picking the best two week block that you are available fully, there should not be any additional time needed.
You'll also receive two fully weeks of post support that we can use for minor changes, tweaks, and fixes so everything is 1000% perfect for you and your business.
WordPress.com is as similar to Blogger, but it's using the WordPress structure. It’s free and you can simply sign up and begin to setup a blog/site similar to Blogspot’s platform. As with Blogger, WordPress.com has many limitations to what it may look like, the widgets/plugins you can use, and the sense of overall ownership.
WordPress.org is similar to owning an actual website. You purchase hosting (online storage) for your site, hook your domain (.com) to it, and install the free WordPress framework onto your hosting. From there, you pretty much have free control of everything your site does, how it looks, how it feels, and how it acts. There are 1,000s of plugins to choose from (free and paid) that will help enhance your site, alongside a ton of themes to browse and setup. These themes can be customizable to ensure that your website looks and interacts for your potential readers/customers, exactly to your vision. You can hire someone (like me!) to help you setup your self-hosted WordPress, customize the theme, and get your site up and running with branding in mind.
Are you still confused? Don’t worry, you’re not the only one! Just remember, with WordPress.org (the self-hosted version) your options for your site are endless! You can read more about the differences here.
The Branding + Website Design Intensive does not include any of the following: Completely Custom Clipart, Paid Fonts, Paid Plugins, Content Creation or Uploading, Website Maintenance, Security, Migration, or Shop Setup. If needed, these costs will be added separately to your invoice and/or can be purchased separately.
No, Branding (and it's process entirely) is automatically included in every package.
If you do happen to have suitable branding in place that you'd like to keep and just create a website, we can discuss this during our discovery call and tackle this as well under the same mindset and intensive.